As we enter the second month of these unprecedented times, we wanted to share how the Haws teams have pivoted to support the health and safety of our employees as well as serve our global communities. Haws is fortunate to have been identified as an essential business and therefore is fully operational in all regions. While things may not look the same in our facilities, one thing that does remain the same is our commitment to meet our ever-changing customer needs.
Meetings look a little different as our teams are mostly working remotely and the typical workday doesn’t look the same with many employees balancing childcare and distance learning. While the environment may look different inside our offices, our teams have been engaged with our valued customers to listen to needs and work to create solutions that are essential right now.
If you were to take a walk down the halls in our Northern Nevada headquarters, you would see only a handful of employees in their offices, but the production floor is working overtime to push orders out daily while practicing physical distancing and wearing masks.
Because of our extensive safety efforts onsite and our teams working remotely, our live Customer Service and Tech Support teams are still able to manage customer requests and provide quick replies to quotation and pricing requests. In addition, our Procurement team is successfully managing suppliers and vendors to fulfill customer needs with no delays. Thus far, inventory levels are fully stocked and all products continue to be available with no delays in shipments.
Recently, in response to a customer request, teams have worked together to create a portable handwashing station using our pressurized eyewash station base and a gooseneck faucet to serve remote decontamination sites, short-term medical treatment areas and locations without a source of running water. The new 7603-200 Handwashing Station is currently available to ship immediately with inventory on-hand.
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As we think about how we have pivoted to support the needs of our changing market, we also look at the launch of our all-new EWC 1200 Series and its benefits of providing filtered water and touchless bottle-filling options.
We also recently re-released our popular model 7501 Portable Eyewash with quality improvements for enhanced usability.
As we continue to prioritize the health of our employees, we are in a fortunate position to be expanding our workforce in the United States. To review open positions, please visit https://www.hawsco.com/company/careers/.